An interesting article in the APA monitor re: why email results in miscommunication. We all have seen (and/or personally experienced) email exchanges where the decontextualized nature of the medium resulted in serious miscommunication, debates, hurt feelings, inappropriate threads, flame wars, etc. This research suggests some reasons why our email communications may be misunderstood. Good food for thought before hitting the "reply" button .
Technorati Tags: psychology, communication, email
Technorati Tags: psychology, communication, email
